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Permanent Vacancies Customer Service Executive

Reference: 5160

Location: Burton-on-Trent

Salary: c£19k

Our client is an established business based in Burton on Trent, working closely with the construction industry.  Working in a team of Customer Service Executives, your regular duties would entail the following:

  • Answering queries via phone, email, etc
  • Liaising with site staff regarding completion dates
  • Processing documentation to deadline
  • Handling any complaints and addressing/escalating accordingly
  • Assisting with the setting up of new accounts
  • Checking the system for anomolies or duplications

In order to carry out this role, it is vital that candidates have great communication skills and are adept at using a keyboard.  You should also be comfortable using Word and Excel with the ability to prioritise your workload and work under pressure.

If you feel you have the right skills and background to carry out this role, please apply now.  However, if you do not hear back from us within 48 hours, kindly assume that you have been unsuccessful on this occasion. (agy)

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