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Permanent Vacancies Customer Service Executive

Reference: 6212

Location: Burton on Trent

Salary: £26k

We’re looking for a proactive and detail-driven Customer Service Executive to join a growing and supportive team based in Burton upon Trent. This is a varied role combining customer service and sales support, offering excellent career development for the right candidate.

What you’ll be doing:

  • Providing outstanding customer support via phone and email
  • Managing customer records and forms accurately using Excel and CRM systems
  • Resolving customer complaints professionally and efficiently
  • Making outbound sales calls to existing and potential customers
  • Coordinating orders, samples, and deliveries with internal teams

What we’re looking for:

  • Experience in customer service, sales support or order processing
  • Confident using Microsoft Excel and CRM systems
  • Excellent communication and problem-solving skills
  • Highly organised with strong attention to detail
  • A customer-first attitude and positive, proactive approach

If you’re ready for a new challenge and enjoy working in a fast-paced, customer-focused environment, apply now. However, if you do not hear from us within 48 hours, please assume your application has been unsuccessful.

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