Temporary Vacancies Administrator
Reference: 6299
Location: Burton on Trent
Salary: £14.35 per hour
We’re currently recruiting for an Administrator to join a busy Service team on a temporary basis.
This is a varied administrative and coordination role, supporting engineers, customers and the wider Service function to ensure jobs are scheduled efficiently and customers receive a high level of service.
Key Responsibilities
- Schedule field-based engineers and Service Partners using a CRM system.
- Coordinate parts, deliveries, transport and relevant paperwork.
- Respond to customer enquiries by phone and email.
- Manage the Service inbox, raising and updating service cases.
- Liaise with internal teams to resolve scheduling and resourcing issues.
- Support service projects and individual customer jobs.
- Prepare relevant documentation, including risk assessments and method statements.
- Help the team achieve departmental KPIs and maintain excellent customer service.
About You
We’re looking for someone who is:
- Highly organised with strong administrative skills.
- Customer-focused with excellent communication skills.
- Confident using Microsoft Office and able to learn new systems quickly.
- Accurate and detail oriented.
- Comfortable managing multiple priorities in a busy environment.
- Proactive, reliable and able to work independently as well as part of a team.
This is an excellent opportunity for an organised administrator who enjoys a fast-paced, customer-focused environment and is confident coordinating multiple tasks at once. So, if you are looking for a new challenge, then please apply now. However, if you do not hear back from us within 48hrs, kindly assume you have been unsuccessful. (agy)
